Personal account

To change your password, go to Account (in the top-right corner of your screen) and log in. Click on “My details and preferences”. Go to change account information, this will give you the option to reset your password.

You can change your e-mail over here.

To delete this account, fill in this form and choose the second option “I would like to have all my personal data removed.”

Go to Account (in the upper right corner of this website) and choose ‘Forgot password’. Enter one of the possible email addresses and click ‘Continue’. If the system doesn’t find a matching account, it won’t be possible to reset the password. If you really don’t remember your email address, register for a new account.

PLEASE NOTE: the Tiger Membership or the Tiger Membership Supreme are connected to a personal account. Tiger Members or Tiger Members Supreme shouldn’t register for a new account if they want to keep their privileges. They may send an email to [email protected].

We switched ticketing providers. After the switch, we noticed that some visitors started seeing the error “E-mail address is not known” while trying to reset their password. Something might have gone wrong during the migration of accounts, meaning that some accounts have not been migrated properly, causing the error to appear. If you come across this error, we recommend creating a new account with the same email address.

If you submitted a project and come across this issue, please get in touch with us at [email protected].

You can easily reset your password. Go to Account (in the upper right corner of this website) Click on “Forgot password”. Enter the email address of your account and click on “Continue”. Within a few minutes you’ll receive an email. No email? Please check your spam filter.