Ticket sales info
- Do you have questions about the ticket sale?
T 010 890 90 00
E [email protected]
These are the opening hours of the call center before and during IFFR 2020:
Thursday 16 January 11:00 - 22:00
Friday 17 January 11:00 - 22:00
Saturday 18 January - Tuesday 21 January 11:00 - 17:00
Wednesday 22 January - Saturday 1 February 9:00 - 20:00
- When will ticket sales start for the festival?
The online ticket sale for the 49th edition of International Film Festival Rotterdam is expected to start on Friday 17 January 2020 at 20:00 hrs. Tiger Members, Tiger Members with IFFR Unleashed and Tiger Members Supreme can purchase their tickets one day before official ticket sale start: from Thursday 16 January 2020 at 20:00 hrs.
- Can I visit IFFR with a discount?
- Where can I buy tickets?
In the presale, you can only order tickets online on this website. On Thursday 16 and Friday 17 January 2020 the ticket sale makes use of a digital queuing system. The queuing system ensures that the large numbers of people using the website pass through the ordering process in the smoothest possible way.
During the festival, tickets are available online, via the IFFR app, as well as at the box offices at de Doelen and all other festival locations.
- What is an e-ticket and how does it work?
After purchasing tickets on this website, you will receive an email with a PDF file as an attachment for every individual screening: the e-ticket. An e-ticket guarantees entry to the corresponding film screening. The bar code on the e-ticket will be scanned at the door, on the IFFR app, smartphone or tablet, on your printed e-ticket.
The tickets you purchased will be in your account on IFFR.com and in our IFFR App. Just log in with your account on the app and you have your purchased tickets right at your finger tips. On a tablet you can download the tickets as a PDF. The tickets can then be scanned from your smartphone or tablet at the entrance of the cinema.
Tip for using the passbook/wallet app on your smartphone
- Android: most phones do not have a default functionality on their phone. To save your IFFR-ticket in your passbook, we recommend to download the PassAndroud Passbook viewer app.
- iOS: simply add your IFFR-ticket to your Wallet-app.
PLEASE NOTE: if you have bought tickets, but did not receive a confirmation email, please check your spambox. If you have bought tickets with a Tiger Membership, Tiger Membership with IFFR Unleashed, or a Tiger Membership Supreme, you will not receive e-tickets, but instead your tickets will be virtually uploaded to your pass. If you have bought tickets with student discount, please bring your student card along with your confirmation email to the festival box offices to pick up your tickets.
- How many tickets may I purchase?
You may buy a maximum of 20 tickets per person per screening for the regular price.
PLEASE NOTE: during the online sales from 17 January 2020 (16 January for Tiger Members, Tiger Members with IFFR Unleashed, and Tiger Members Supreme), you have one hour to complete your order. You will be warned about this when placing tickets in your shopping cart. Should you not complete your order within an hour, your shopping cart will be emptied automatically. When ordering online during the festival, you have fifteen minutes to complete your orders. Make sure to log in to your account before you start placing tickets in your shopping cart.
- Where can I buy Last-minute tickets?
Tickets that have not been sold thirty minutes before the screenings will be sold for half the price online and at the cinema box offices as Last-minute tickets. Online you can buy these Last-minute tickets in the IFFR App, the programme schedule or on the webpage of the film. You can purchase these tickets online until ten minutes before the start of the film and at the box offices until the film begins. After the screening starts, the remaining tickets will be offered at the usual tickettype prices.
- Is it possible to return purchases?
Yes returning tickets is possible. You can return your tickets up to two hours before the start of the screening. Returning online purchases is not possible.
- I prefer not to order online. Can I still purchase tickets?
Yes. During the festival, you may purchase tickets at the central box office in the festival centre 'de Doelen' and from the box offices at the various festival locations.
- Does IFFR offer gift vouchers?
Yes, with the IFFR Gift Voucher you can pay for tickets for films and events or, for example, buy a Tiger Membership (with a discount).
- Are there any (free) activities that I do not need to purchase tickets for?
Absolutely. IFFR's full programme may be found in the programme insert in the Volkskrant (newspaper), in our daily publication IFFR Daily and on this website. Examples of free activities are: some Talks & Masterclasses, parts of Art Directions, Scopitone and parties.
- Do I get a discount with my Cineville pass?
You can join the festival with your Cineville pass. Find more information here.
- Do I get a discount as student?
As a student you get a €4 discount on all films and mid-length films. The tickets then cost €8 and €5 respectively. If you purchased tickets with a student discount, you can pick up your order by presenting a valid student ID and your ticket confirmation (per mail) at one of the box office in de Doelen.
- Do I get a discount with my CJP pass?
With your CJP pass you get a discount of €4 per regular ticket. You will pay €8 per regular ticket. Another discount rate is applied for Decoded, the CJP event during IFFR: €19 instead of €25. Make sure to link your CJP pass to your account.
- Do I get a discount with my Rotterdam pass?
You can use your Rotterdampas to get last minute tickets for non-sold out films for free. The last minute phase starts 30 minutes before the screening. This does not apply to online purchases. You can only collect tickets at the participating theatres when using the Rotterdampas.
- Where can I buy Final-seat tickets?
Theatres may release tickets for a sold-out film screening if there are seats that remain unoccupied. These Final-seat Tickets will be sold at a regular price at the cinema box office when the film begins. Final-seat Tickets are not available for sold-out premieres and for the short film programme.