Tiger on the Loose FAQ
Did you come across an issue while experiencing Tiger on the Loose? Find the answers to your questions.
Between 29 January and 14 February the tiger’s on the loose in Rotterdam! Spread throughout the city, you can find fifty ‘green screen’ objects acting like portals in the cityscape. A QR code allows you to enter another world – full of tigers on the prowl. Tiger on the Loose is a collaboration between Studio VollaersZwart, Artishock: Mixed Reality Productions, Orb Amsterdam and Cubord Signmakers.
Tiger on the Loose is an outdoor programme. Still, we ask our visitors to keep 1.5m distance at all times, and visit the green screens with 2 persons maximum. If you are passing by, and you see there are already visitors at a certain green screen, please wait at a distance or walk along to the next green screen. We advise to wear a face mask at any time when visiting one of the green screens.
Tiger on the Loose is an outdoor programme designed to keep people moving in a circuit across the city. We ask our visitors to keep a 1.5m distance from each other at all times, and to only visit the green screens with one other person. If you are passing by and you see there are already visitors at a certain green screen, please wait at a distance or walk along to the next one. We advise you to wear a facemask at all times when visiting the green screens.
Yes, Tiger on the Loose is completely free of charge due to the use of web-based Augmented Reality (WebAR).
Tiger on the Loose is based on WebAR. Scanning the QR code on the base of the object with the camera of your smartphone will each time reveal a different film scene featuring tigers, which can then be watched in Augmented Reality (AR) on your device. Make sure to allow access to your smartphone camera in the process.
The objects’ bright green colour is also perfect for the green screen filter on Instagram and Facebook. Read more below on how to use this function.
You simply need to share three photos or stories of three different Tiger on the Loose objects that are spread throughout the city with the hashtag #TigerontheLoose. The most fun and original pictures will win a pair of original green Tiger on the Loose socks.
WebAR means that you can experience interactive Augmented Reality (AR) content directly through the use of any existing website and web browser without downloading an app. Simply scan the QR code (or go to the URL written below the QR code) and experience it yourself. For a seamless user experience, please make sure that your smartphone software (the so-called Operating System) is up-to-date.
Most modern smartphones with Android and iOS (Apple) support webAR. If your smartphone’s operating system is up-to-date then webAR is most of the time supported in your native browser.
Safari, Chrome, Firefox, Samsung Internet, Microsoft Edge and Brave are all known to natively support the features required for WebAR. For a seamless user experience, please make sure that you have up-to-date software on your device.
Browsers supporting webAR on Apple devices with iOS 14.3+ are: Safari, Google Chrome, Mozilla Firefox, and Microsoft Edge but also apps like Facebook, Facebook Messenger and Instagram.
For Android devices the webAR support (when up-to-date) are: Chrome, Firefox, Samsung Internet, Microsoft Edge and Brave.
Note: Bear in mind that some old devices (older than four years) may not always support webAR.
To experience Tiger on the Loose, scan one of the QR codes on the foot of the objects or type one of the short URLs into your browser. The QR code on the side with the Rotterdam Rotterdam graphic will lead you to the AR experience. The QR code on the green screen side will lead you to a page where you can discover more about Tiger on the Loose. While on tour, you can make use of the IFFR App or check our Tiger on the Loose map and see if one of the green objects is close to you.
Most smartphones support QR code scanning through the use of the back-facing camera. Hold your smartphone camera close enough to the QR code and follow the link that appears. Bear in mind that if you use a QR code app the app itself can have an internal browser that may or may not support webAR.
No. To experience Tiger on the Loose you need to allow access to your camera. If you have denied camera access in the past make sure to allow camera access in the browsers app settings.
Make sure your browser has camera access and accept the notifications such as allowing motion sensor data. Furthermore make sure that the black and green image on the green object is within camera view.
The film clip should start after you clicked the play button that should appear on the Tiger on the Loose object after starting the AR experience. If that does not work, please make sure that you have up-to-date software on your device.
The film clip should start after you clicked the play button that should appear on the Tiger on the Loose object on top of the Rotterdam graphic image after starting the AR experience. If that does not work, please make sure your phone’s operating system and browser is up-to-date.
Make sure you have service and mobile data or WIFI available when using the AR-experience.
Yes. After the film clip is over you will get a small pop-up with two options. One option is to play the film clip again. The other option is to discover more about Tiger on the Loose. Why not?
Scan the QR code or visit the URL that you can find on the green side on the foot of the object that does not feature a Rotterdam Rotterdam graphic. You will be led to a page where you can discover more about Tiger on the Loose.
Among other things, you will see two links: one for the social media filter on Facebook and one for the social media filter on Instagram. If you have one of the apps, clicking on the link will bring you directly to the story mode where you will see four filter options for Tiger on the Loose.
If you use the back-facing camera, you need to select the filter effect of your choice and point the camera towards the green object. When pressing the record button, the filter will be activated.
If you use the front-facing camera, you will see the filter effect right away, so just smile! Don’t forget to share using the hashtag #TigerontheLoose!
If one or both QR codes are damaged and you can’t scan them anymore, you can still use the URL mentioned below the QR code. If that is also not possible, you can report damaged QR codes to [email protected] or in the chat box in the right bottom corner of your browser window.
We might create content for our social media channels with the posts and stories that are shared with the hashtag #TigerontheLoose. It will also appear on the IFFR Dashboard which will be visible right before the film screenings.