- When will ticket sales start for the festival?
The online ticket sale for the 47th edition of International Film Festival Rotterdam is expected to start on Friday 19 January 2018 at 20:00 hrs. Tiger Friends and Tiger Friends Unlimited can purchase their tickets one day before official ticket sale start: from Thursday 18 January 2018 at 20:00 hrs.
- Where can I buy tickets?
In the presale, you can only order tickets online on this website. During the festival, tickets are available online as well as at the box offices in festival centre de Doelen and all the other festival locations.
- What is an e-ticket and how does it work?
After purchasing tickets on this website, you will receive an email with a PDF file as an attachment for every individual screening: the e-ticket. An e-ticket guarantees entry to the corresponding film screening. Print the e-ticket. The bar code on the e-ticket will be scanned at the door.
The tickets you purchased will be in your MyIFFR account on IFFR.com. IFFR.com can also be used on smartphones and tablets. After logging in with your MyIFFR account you can save the ticket on your smartphone in Apple Wallet for iPhone (formerly known as Passbook in iOS 6 - iOS 8) or Pass Android for Android. On a tablet you can download the tickets as a PDF. The tickets can then be scanned from your smartphone or tablet at the entrance of the cinema. Turn up the brightness of your device to be sure your ticket can be scanned.
PLEASE NOTE: if you have bought tickets, but did not receive a confirmation email, please check your spambox. If you have bought tickets as a Tiger Friend (Unlimited) or with an Unlimited Pas or Tiger Discount, you will not receive e-tickets, but instead your tickets will be virtually uploaded to your pass. If you have bought tickets with student discount, please bring your student card along with your confirmation email to the festival box offices to pick up your tickets.
- How many tickets may I purchase?
You may buy 20 tickets per person per screening. PLEASE NOTE: during the online sales from 19 January 2018 (or 18 January for Tiger Friends, Tiger Friends Unlimited and those who have an Unlimited Pass), you have one hour to complete your order. You will be warned about this when placing an order in your online shopping cart. Should you not complete your order within an hour, your shopping cart will be emptied automatically. When ordering online during the festival, you have fifteen minutes to complete your orders.
- Where can I buy last minute tickets?
Tickets that have not been sold thirty minutes before the screenings will be sold for €5,50 online and at the cinema box offices. Online you can buy this tickets from the programme schedule or on the webpage of the film. You can purchase these tickets online until ten minutes before the start of the film and at the box offices until the film begins.
For a number of reasons a sold out film theatre can dispose of unoccupied seats. These tickets will be sold for a regular price at the cinema box offices, when the film begins. No tickets will be sold for unoccupied seats at sold-out premieres.
- Is it possible to return or trade purchases?
Returning online purchases is not possible. These are definite once the payment process has been completed. However, it is possible to swap ticket(s) for regular screenings at the box offices for a surcharge of €2 per ticket. This is possible up to two hours prior to each regular screening.
- I prefer not to order online. Can I still purchase tickets?
Yes. During the festival, you may purchase tickets at the central box office in festival center de Doelen and from the box offices at the various festival locations.
- Are there any (free) activities that I do not need to purchase tickets for?
Absolutely. IFFR's full programme may be found in the programme insert in the Volkskrant (newspaper), in our daily publication IFFR Today and on this website. The programme also lists the activities that are free.
- What are the rates?
The rates of 2017 were:
Discount passes and memberships
Tiger Friends: €50
Tiger Friends Unlimited: €395
Tiger Discount: €18
Regular price: €11 - with discount: €8
Midlength-film (40-60 min): €8 - with discount: €5
Last Minute tickets
Tickets that have not been sold half an hour before the start of the film are sold with 50 percent discount. The price for a regular screening is € 5.50. The price for a mid-length film screening is € 4.00.
- Do I get a discount with my Cineville pass?
You can use your Cineville pass at IFFR. In 2017 pass holders received free admission to the programmes of sound//vision. Buy your tickets at the box offices of WORM, KINO or De Doelen from 24 January. At the box office you must show your confirmation email or the transaction number, and your valid Cineville Pass.
For more informatie about the use of your Cineville pass for IFFR screenings, go to IFFR.com/cineville.
- Do I get a discount with my CJP pass?
Yes, the CJP discount is €3. You pay €8 for regular films, instead of €11.