{"id":202343,"date":"2025-01-10T14:29:17","date_gmt":"2025-01-10T13:29:17","guid":{"rendered":"https:\/\/iffr.com\/en\/?page_id=202343"},"modified":"2026-02-06T13:54:18","modified_gmt":"2026-02-06T12:54:18","slug":"press-industry-ticket-information","status":"publish","type":"page","link":"https:\/\/iffr.com\/en\/press-industry-ticket-information","title":{"rendered":"Press and industry ticket information"},"content":{"rendered":"\n\n\n\t<div data-name=\"acf\/block-accordion\" class=\"aligncenter\" >\n\t\t<div class=\"flex flex-col gap-4 md:gap-6\">\n\t\t\t\t\t\t\t<h2 class=\"text-lg md:text-xl font-heading\">Practical information on ticket sales<\/h2>\n\t\t\t\n\t\t\t\n<ul data-component=\"accordion\" class=\"flex flex-col gap-2\">\n\t\t\t<li>\n\t\t\t<details  class=\"rounded-lg group bg-base-300\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-heading md:text-md\">\n\t\t\t\t\t\tImportant: remember to cancel your unwanted tickets\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90 shrink-0\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg\">\n\t\t\t\t\t<p><span style=\"font-weight: 400;\">Your badge has a limit on the number of tickets you can book. To avoid reaching this limit and leaving empty seats in sold-out screenings that could otherwise have been sold, please cancel tickets to screenings you can&#8217;t make as soon as possible in your IFFR account. To do so, in the ticket section of <a href=\"https:\/\/iffr.com\/en\/account\">your online account<\/a>, click on the \u201ccancel ticket\u201d button next to the screening.<\/span><\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t\t\t<li>\n\t\t\t<details  class=\"rounded-lg group bg-base-300\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-heading md:text-md\">\n\t\t\t\t\t\tWhen can press and industry book their tickets?\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90 shrink-0\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg\">\n\t\t\t\t\t<p><span style=\"font-weight: 400;\">The ticket sale for press and industry begins at 10.00 a.m. CET on Wednesday 14 of January.\u00a0<\/span><\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t\t\t<li>\n\t\t\t<details  class=\"rounded-lg group bg-base-300\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-heading md:text-md\">\n\t\t\t\t\t\tSelect your favourites\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90 shrink-0\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg\">\n\t\t\t\t\t<p><span style=\"font-weight: 400;\">Once the full programme schedule is published on Friday 9 January, visit <\/span><span style=\"font-weight: 400;\">IFFR.com<\/span><span style=\"font-weight: 400;\">, and log in to your account. Make sure this is the account associated with your accreditation.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Once logged in, you can create a favourites list of <a href=\"https:\/\/iffr.com\/en\/shows\">the shows<\/a> you would like to see. It is only possible to add individual <a href=\"https:\/\/iffr.com\/en\/shows\">screenings and events<\/a> at specific times to your favourites list, not the films themselves.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Please note: adding a show to your favourites list is not a ticket reservation.<\/span><\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t\t\t<li>\n\t\t\t<details  class=\"rounded-lg group bg-base-300\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-heading md:text-md\">\n\t\t\t\t\t\tBook your tickets\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90 shrink-0\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg\">\n\t\t\t\t\t<p><span style=\"font-weight: 400;\">Make sure you are logged in to your IFFR account when the sale for press and industry begins at 10.00 a.m. CET on Wednesday 14 January. Note that there will not be an online queue for the start of press and industry booking, so ensure you are on time on Wednesday morning.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Tickets can be ordered on the film pages or directly from your <\/span><a href=\"https:\/\/tickets.iffr.com\/favorites\/show?stlt=iffr&amp;brnd=iffr&amp;lang=en\"><span style=\"font-weight: 400;\">favourites list<\/span><\/a><span style=\"font-weight: 400;\">. Find films via the <\/span><a href=\"https:\/\/iffr.com\/en\/shows\"><span style=\"font-weight: 400;\">programme schedule<\/span><\/a><span style=\"font-weight: 400;\"> or <\/span><a href=\"https:\/\/iffr.com\/en\/iffr\/2026\/a-z\"><span style=\"font-weight: 400;\">programme A-Z<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ensure you select the rate associated with your badge, which in most cases should be at no cost. As a badge-holder you have access to the full IFFR 2026 programme (excluding <\/span><a href=\"https:\/\/iffr.com\/en\/festival-specials-2\"><span style=\"font-weight: 400;\">IFFR Festival Specials<\/span><\/a><span style=\"font-weight: 400;\">, with some exceptions), IFFR Big Talks &amp; Tiger Talks, P&amp;I screenings and the online video library.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you do not see a price type associated with your badge, it could be that the press and industry allocation is sold out for that screening. If you do not see your price type on any screening, including press and industry screenings, there may be a problem with your account and you should contact ticketing support (see below).<\/span><\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t\t\t<li>\n\t\t\t<details  class=\"rounded-lg group bg-base-300\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-heading md:text-md\">\n\t\t\t\t\t\tTicket numbers\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90 shrink-0\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg\">\n\t\t\t\t\t<p><span style=\"font-weight: 400;\">This edition, an IFFR Pro, CineMart or Art Directions accreditation entitles you to book 20 tickets for the IFFR 2026 programme, inclusive of public and press and industry screenings and IFFR Talks and Art Directions. There is no limit for IFFR Pro+, jury and press badges. <\/span><\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t\t\t<li>\n\t\t\t<details  class=\"rounded-lg group bg-base-300\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-heading md:text-md\">\n\t\t\t\t\t\tLast-minute access for sold-out screenings\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90 shrink-0\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg\">\n\t\t\t\t\t<p><span style=\"font-weight: 400;\">If you are unable to secure a ticket from the allocation made for badge-holders, there is still a good likelihood that you will be able to access screenings with your badge via the last-minute queue outside the screening room at each venue.<\/span><\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t\t\t<li>\n\t\t\t<details  class=\"rounded-lg group bg-base-300\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-heading md:text-md\">\n\t\t\t\t\t\tPress &amp; Industry screenings\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90 shrink-0\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg\">\n\t\t\t\t\t<p><span style=\"font-weight: 400;\">Please be advised that this edition, screenings arranged exclusively for press and industry will include all films in the Tiger Competition, Big Screen Competition, the closing film as well as a selection of films premiering later in the festival. <\/span><\/p>\n<p>Find <a href=\"https:\/\/iffr.com\/en\/shows?audience=Press+%26+Industry\" target=\"_blank\" rel=\"noopener\">an overview here<\/a>.<\/p>\n<p><span style=\"font-weight: 400;\">These also appear in the regular programme schedule. They must be pre-booked in the same way as all other screenings. <\/span><\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t\t\t<li>\n\t\t\t<details  class=\"rounded-lg group bg-base-300\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-heading md:text-md\">\n\t\t\t\t\t\tArt Directions: immersive media in Katoenhuis \n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90 shrink-0\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg\">\n\t\t\t\t\t<p><span style=\"font-weight: 400;\">Due to a limited number of slots, regular press and industry badge-holders have been given a specific day on Monday 2 February to view the immersive media programme in Katoenhuis. Outside of this slot, attendance is only possible through last-minute access at the venue should availability permit.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Art Directions badge-holders have priority access and are free to book a maximum of six immersive media slots across the whole festival period.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There are no restrictions on when press and industry can visit the rest of the installations in Katoenhuis \u2013 you can enter the venue with your badge.\u00a0<\/span><\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t\t\t<li>\n\t\t\t<details  class=\"rounded-lg group bg-base-300\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-heading md:text-md\">\n\t\t\t\t\t\tOnline video library\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90 shrink-0\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg\">\n\t\t\t\t\t<p>Depending on rightsholder permission per title and territory, films from the IFFR 2026 programme will be available to watch online for accredited guests via their regular film pages on\u00a0<a class=\"c-link c-link--underline\" href=\"http:\/\/iffr.com\/\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"http:\/\/IFFR.com\" data-sk=\"tooltip_parent\">IFFR.com<\/a>.<\/p>\n<p><b data-stringify-type=\"bold\">Please note: although most titles are available worldwide, with some geo-blocks for certain regions, you must first have collected your badge in Rotterdam in person before you can access the video library.<\/b><\/p>\n<p>Competition titles (Tiger, Big Screen and Tiger Short) will be released on the day of their premieres and remain available until 22 February, 9.00 CET, unless rights holders have specified a different time window.<\/p>\n<p>Titles across the rest of the programme will be available in the video library from 29 January, 9.00 CET until 22 February, 9.00 CET.<\/p>\n<p><span style=\"font-weight: 400;\">This content is made available under <\/span><a href=\"https:\/\/iffr.com\/en\/content-confidentiality\"><span style=\"font-weight: 400;\">a strict confidentiality policy<\/span><\/a><span style=\"font-weight: 400;\">. \u00a0 <\/span><\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t\t\t<li>\n\t\t\t<details  class=\"rounded-lg group bg-base-300\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-heading md:text-md\">\n\t\t\t\t\t\tTicketing support \n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90 shrink-0\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg\">\n\t\t\t\t\t<p><span style=\"font-weight: 400;\">If you have any issues booking your tickets, please use our online chat support by clicking on the floating icon at the bottom of the screen on IFFR.com. You can alternatively contact <\/span><a href=\"mailto:service@IFFR.com\"><span style=\"font-weight: 400;\">service@IFFR.com<\/span><\/a><span style=\"font-weight: 400;\">. <\/span><\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t<\/ul>\n\n\t\t\t\t\t<\/div>\n\t<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2753,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"editor_notices":[],"footnotes":""},"class_list":["post-202343","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Press and industry ticket information - IFFR EN<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/iffr.com\/en\/press-industry-ticket-information\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Press and industry ticket information - 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