{"id":119952,"date":"2024-05-22T12:33:15","date_gmt":"2024-05-22T10:33:15","guid":{"rendered":"https:\/\/iffr.com\/en\/?page_id=119952"},"modified":"2025-01-21T13:57:52","modified_gmt":"2025-01-21T12:57:52","slug":"personal-account","status":"publish","type":"page","link":"https:\/\/iffr.com\/en\/frequently-asked-questions\/personal-account","title":{"rendered":"Personal account"},"content":{"rendered":"\n\n\n\t<div data-name=\"acf\/block-accordion\" class=\"aligncenter\" >\n\t\t<div class=\"flex flex-col gap-4 md:gap-6\">\n\t\t\t\n\t\t\t\n<ul data-component=\"accordion\" class=\"flex flex-col gap-2\">\n\t\t\t<li>\n\t\t\t<details  class=\"rounded-lg group bg-base-300\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-heading md:text-md\">\n\t\t\t\t\t\tHow can I change my password?\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90 shrink-0\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg\">\n\t\t\t\t\t\n<p>To change your password, go to Account (in the top-right corner of your screen) and log in. Click on\u00a0<strong>\u201cMy personal page\u201d<\/strong>. Go to change account information, this will give you the option to reset your password.<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t\t\t<li>\n\t\t\t<details  class=\"rounded-lg group bg-base-300\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-heading md:text-md\">\n\t\t\t\t\t\tHow do I change the email address for my account?\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90 shrink-0\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg\">\n\t\t\t\t\t\n<p>You can change your e-mail over <a href=\"https:\/\/iffr.com\/en\/change-e-mail\">here.<\/a> <\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t\t\t<li>\n\t\t\t<details  class=\"rounded-lg group bg-base-300\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-heading md:text-md\">\n\t\t\t\t\t\tHow do I delete my account?\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90 shrink-0\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg\">\n\t\t\t\t\t\n<p>To delete this account, fill in <a href=\"https:\/\/iffr.com\/en\/privacy\/verzoek-om-informatie-over-mijn-persoonlijke-gegevens\">this form<\/a> and choose the second option \u201cI would like to have all my personal data removed.\u201d<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t\t\t<li>\n\t\t\t<details  class=\"rounded-lg group bg-base-300\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-heading md:text-md\">\n\t\t\t\t\t\tI can&#8217;t remember the email address of my account. What do I do now?\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90 shrink-0\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg\">\n\t\t\t\t\t\n<p>Go to Account (in the upper right corner of this website) and choose &#8216;Forgot password&#8217;. Enter one of the possible email addresses and click &#8216;Continue&#8217;. If the system doesn&#8217;t find a matching account, it won&#8217;t be possible to reset the password. If you really don&#8217;t remember your email address, register for a new account.<\/p>\n\n\n\n<p>PLEASE NOTE: the Tiger Membership or the Tiger Membership Supreme are connected to a personal account. Tiger Members or Tiger Members Supreme shouldn&#8217;t register for a new account if they want to keep their privileges. They may send an email to&nbsp;<a href=\"mailto:service@IFFR.com\">service@IFFR.com<\/a>.<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t\t\t<li>\n\t\t\t<details  class=\"rounded-lg group bg-base-300\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-heading md:text-md\">\n\t\t\t\t\t\tI want to reset my password but I&#8217;m getting an error that my e-mail is not know. What now?\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90 shrink-0\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg\">\n\t\t\t\t\t\n<p>We switched ticketing providers.\u00a0After the switch, we noticed that some visitors started seeing the error \u201cE-mail address is not known\u201d while trying to reset their password. Something might have gone wrong during the migration of accounts, meaning that some accounts have not been migrated properly, causing the error to appear. If you come across this error, we recommend creating a new account with the same email address.<\/p>\n\n\n\n<p>If you submitted a project and come across this issue, please get in touch with us at&nbsp;<a href=\"mailto:service@IFFR.com\">service@IFFR.com<\/a>.<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t\t\t<li>\n\t\t\t<details  class=\"rounded-lg group bg-base-300\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-heading md:text-md\">\n\t\t\t\t\t\tI&#8217;ve lost my password. What do I do now?\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90 shrink-0\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg\">\n\t\t\t\t\t\n<p>You can easily reset your password. Go to Account (in the upper right corner of this website) Click on \u201cForgot password\u201d. Enter the email address of your account and click on \u201cContinue\u201d. Within a few minutes you\u2019ll receive an email. No email? Please check your spam filter.<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t\t\t<li>\n\t\t\t<details  class=\"rounded-lg group bg-base-300\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-heading md:text-md\">\n\t\t\t\t\t\tHow do I add screenings to my favourites?\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90 shrink-0\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg\">\n\t\t\t\t\t\n<p>On our new website, adding to your favourites works a bit differently. Instead of favouriting films as before, you are now able to favourite screenings of films. That means you can already save your preferred screening of a film to your favourites list.&nbsp;<\/p>\n\n\n\n<p>Log in or create an IFFR account. Go to any film page, and click on the button \u201cTicket availability\u201d or scroll down until you see the different screenings of your selected film. Underneath the ticket button, you can find the button \u201cFavourite\u201d. Select your preferred screening, and click on \u201cFavourite\u201d. A new tab will open and you will see your Favourites list, including a confirmation that the screening was successfully added.<\/p>\n\n\n\n<p>If tickets are not available for a screening yet, you can still add the screening to your favourites. Once ticket sale has started, ticket buttons will be available on both the film page and also on your favourites list, so you can start buying straight from your favourites list.<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t\t\t<li>\n\t\t\t<details  class=\"rounded-lg group bg-base-300\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-heading md:text-md\">\n\t\t\t\t\t\tHow do I manage my favourites?\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90 shrink-0\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg\">\n\t\t\t\t\t\n<p>Log in or create an IFFR account. Go to your IFFR account via the website header. When clicking on the button \u201cMy Favourites\u201d in your IFFR account, it will lead you to your favourites list. There you can see all the screenings that you added to your favourites, you can delete screenings from your list, or, once ticket sale has started, directly buy tickets for the screenings.<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t\t\t<li>\n\t\t\t<details  class=\"rounded-lg group bg-base-300\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-heading md:text-md\">\n\t\t\t\t\t\tHow do I buy tickets for screenings from my favourites list?\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90 shrink-0\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg\">\n\t\t\t\t\t\n<p>To buy tickets for screenings that are on your list, log in or create an IFFR account. Go to your IFFR account via the website header. When clicking on the button \u201cMy Favourites\u201d in your IFFR account, it will lead you to your favourites list. Once ticket sale has started, the ticket buttons will be active on IFFR.com and also on your favourites list. Click on the \u201cBuy tickets\u201d button of the screening that you want to buy tickets for and follow the instructions.&nbsp;<\/p>\n\n\n\n<p>If you want to add all your favourites to your shopping cart, click on the \u201cBuy tickets\u201d button of a screening, select the amount of tickets, add them to your shopping cart and click on \u201cContinue shopping\u201d. This will bring you back to your favourites where you can add the next screening to your cart.<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t\t\t<li>\n\t\t\t<details  class=\"rounded-lg group bg-base-300\">\n\t\t\t\t<summary class=\"flex items-center justify-between gap-2 p-4 list-none cursor-pointer md:py-6\">\n\t\t\t\t\t<h3 class=\"font-heading md:text-md\">\n\t\t\t\t\t\tI have an accreditation, how do I get access to my ticket?\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t\t\t\t\t\t<svg class=\"transition group-open:rotate-90 shrink-0\" aria-hidden=\"true\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M8.29688 0.5625H9.70312C9.82812 0.5625 9.89062 0.625 9.89062 0.75V17.25C9.89062 17.375 9.82812 17.4375 9.70312 17.4375H8.29688C8.17188 17.4375 8.10938 17.375 8.10938 17.25V0.75C8.10938 0.625 8.17188 0.5625 8.29688 0.5625Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t\t<path class=\"transition group-open:opacity-0\" d=\"M1.125 8.10938H16.875C17 8.10938 17.0625 8.17188 17.0625 8.29688V9.70312C17.0625 9.82812 17 9.89062 16.875 9.89062H1.125C1 9.89062 0.9375 9.82812 0.9375 9.70312V8.29688C0.9375 8.17188 1 8.10938 1.125 8.10938Z\" fill=\"currentColor\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t<\/summary>\n\n\t\t\t\t<div class=\"px-4 pb-4 -mt-2 md:pb-6 ll-wysiwyg\">\n\t\t\t\t\t\n<p><strong>Note:<\/strong> Accreditation pass holders and Tiger members Supreme have a digital pass in their account (on mobile devices only). When you log into your account and click on &#8216;mijn persoonlijke pagina&#8217; you will find it. Scroll down and you&#8217;ll see a QR code. This QR code can also be used as a badge to enter the screening room. All your badge-related tickets will be loaded onto this QR code.<\/p>\n\n\n\n<p><\/p>\n\n\t\t\t\t<\/div>\n\t\t\t<\/details>\n\t\t<\/li>\n\t<\/ul>\n\n\t\t\t\t\t<\/div>\n\t<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":119840,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"editor_notices":[],"footnotes":""},"class_list":["post-119952","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Personal account - IFFR EN<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/iffr.com\/en\/frequently-asked-questions\/personal-account\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Personal account - IFFR EN\" \/>\n<meta property=\"og:url\" content=\"https:\/\/iffr.com\/en\/frequently-asked-questions\/personal-account\" \/>\n<meta property=\"og:site_name\" content=\"IFFR EN\" \/>\n<meta property=\"article:modified_time\" content=\"2025-01-21T12:57:52+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/iffr.com\\\/en\\\/frequently-asked-questions\\\/personal-account\",\"url\":\"https:\\\/\\\/iffr.com\\\/en\\\/frequently-asked-questions\\\/personal-account\",\"name\":\"Personal account - IFFR EN\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/iffr.com\\\/en\\\/#website\"},\"datePublished\":\"2024-05-22T10:33:15+00:00\",\"dateModified\":\"2025-01-21T12:57:52+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/iffr.com\\\/en\\\/frequently-asked-questions\\\/personal-account#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/iffr.com\\\/en\\\/frequently-asked-questions\\\/personal-account\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/iffr.com\\\/en\\\/frequently-asked-questions\\\/personal-account#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/iffr.com\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Frequently asked questions\",\"item\":\"https:\\\/\\\/iffr.com\\\/en\\\/frequently-asked-questions\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Personal account\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/iffr.com\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/iffr.com\\\/en\\\/\",\"name\":\"IFFR EN\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/iffr.com\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Personal account - IFFR EN","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/iffr.com\/en\/frequently-asked-questions\/personal-account","og_locale":"en_GB","og_type":"article","og_title":"Personal account - IFFR EN","og_url":"https:\/\/iffr.com\/en\/frequently-asked-questions\/personal-account","og_site_name":"IFFR EN","article_modified_time":"2025-01-21T12:57:52+00:00","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/iffr.com\/en\/frequently-asked-questions\/personal-account","url":"https:\/\/iffr.com\/en\/frequently-asked-questions\/personal-account","name":"Personal account - IFFR EN","isPartOf":{"@id":"https:\/\/iffr.com\/en\/#website"},"datePublished":"2024-05-22T10:33:15+00:00","dateModified":"2025-01-21T12:57:52+00:00","breadcrumb":{"@id":"https:\/\/iffr.com\/en\/frequently-asked-questions\/personal-account#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/iffr.com\/en\/frequently-asked-questions\/personal-account"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/iffr.com\/en\/frequently-asked-questions\/personal-account#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/iffr.com\/en\/"},{"@type":"ListItem","position":2,"name":"Frequently asked questions","item":"https:\/\/iffr.com\/en\/frequently-asked-questions"},{"@type":"ListItem","position":3,"name":"Personal account"}]},{"@type":"WebSite","@id":"https:\/\/iffr.com\/en\/#website","url":"https:\/\/iffr.com\/en\/","name":"IFFR EN","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/iffr.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"}]}},"_links":{"self":[{"href":"https:\/\/iffr.com\/en\/wp-json\/wp\/v2\/pages\/119952","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/iffr.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/iffr.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/iffr.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/iffr.com\/en\/wp-json\/wp\/v2\/comments?post=119952"}],"version-history":[{"count":3,"href":"https:\/\/iffr.com\/en\/wp-json\/wp\/v2\/pages\/119952\/revisions"}],"predecessor-version":[{"id":205843,"href":"https:\/\/iffr.com\/en\/wp-json\/wp\/v2\/pages\/119952\/revisions\/205843"}],"up":[{"embeddable":true,"href":"https:\/\/iffr.com\/en\/wp-json\/wp\/v2\/pages\/119840"}],"wp:attachment":[{"href":"https:\/\/iffr.com\/en\/wp-json\/wp\/v2\/media?parent=119952"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}