FAQ: General info


What is IFFR's Code of Conduct?

At International Film Festival Rotterdam, we represent the strength and impact of independent film, filmmakers and film-related art.

In our work together, we each contribute to a culture that is built on foundations of mutual respect and dignity. For IFFR respect means welcoming and appreciating everyone around us — from our colleagues to our business partners to our guests — as well as creating an environment where everyone has the freedom to express him or herself, without fear of harassment, intimidation, discrimination, sexism, or other disrespectful behavior.

We reserve the right to revoke, without notice or refund, credentials or access to Festival events and venues for those who engage in such conduct.

If you have been involved of have witnessed something that violates this code we ask that you contact us as [email protected]

If you prefer to speak to an outside organization you may also contact Slachtofferhulp Nederland at 088-7460 000 or 0900-0101
For emergencies, immediately dial 1-1-2

When will the festival take place?

The 49th edition of International Film Festival Rotterdam will take place from Wednesday 22 January to Sunday 2 February 2020.

When will the programme for the 2020 edition be announced?

The programme will be announced on mid-January on this website and as an IFFR programme supplement to that day's De Volkskrant. Keep checking our news feed, Facebook and Twitter to stay up to date.

When will ticket sales start?

The regular online ticket sale for International Film Festival Rotterdam 2020 is expected to start on Friday 17 January at 20:00 hrs. Tiger Members, Tiger Members with IFFR Unleashed and Tiger Members Supreme will be able to purchase their tickets one day earlier, on Thursday 16 January. You may also purchase tickets during the festival at the box offices in 'de Doelen' and various other festival locations. See Tickets for more information. Several Specials are already for sale. Check out the Specials page for more information. 

Where can I find information about ticket sales and prices?

Please visit the Tickets page. This page provides all the information on pricing and e-tickets. Visit the Travel and Stay page for locations.

Where will the festival be held?

The festival will take place at various locations in Rotterdam's city centre. The central box office is located at the festival's core in 'de Doelen'. A comprehensive overview of all the locations and directions for finding them may be found on the Travel and Stay page.

How do I stay up to date on festival news?

Stay informed of all the news around the festival with IFFR's digital newsletter, the Tiger Alert (only Dutch!) or the app for your mobile. Sign up here for the Tiger Alert newsletter or download the IFFR App here. You can also regularly check into our news feed and follow us on Instagram, Twitter and Facebook. Journalist? Send an e-mail to [email protected] to receive press releases in future.

Where can I find IFFR's YouTube channel?

You can find our YouTube channel here. The channel provides a wide range of shorts and features from around the globe, and new films are regularly uploaded, so visit our channel or subscribe to it.

I would like to support the festival. Is that possible?

Alongside income generated by ticket sales, IFFR is dependent on additional funding and therefore cooperates with various partners, funds and individuals, the main sources that help realize an annual festival. You too can support IFFR, both as an organisation and as an individual. For example, you may enter into a partnership or join the Tiger Business Lounge or become a Tiger MemberIndividual donations are more than welcome in our account number NL33 INGB 0000004373.

I am a filmmaker. How do I enter my film?

Information for film professionals can be found on our professionals website. If you want to enter your film, all the necessary information can be found there.

I am a press member and have specific questions about accreditation and forms. Where do I go?

For specific questions about accreditations and forms, send us a mail via [email protected].

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