FAQ

Ticket sales info

Everything you need to know about IFFR's ticket sales.

The online ticket sale for International Film Festival Rotterdam 2022 is expected to start on Friday 21 January 2022 at 20:00 hrs. Tiger Members and Tiger Members Supreme can purchase their tickets one day before official ticket sale start from Thursday 20 January. They will receive information about this by email.

Ticket sales for IFFR 2022 will take place online. It is not known yet if there are physical box offices during IFFR 2022. 

Ticket information for IFFR 2022 will be made available in late 2021.

If you have bought a ticket for any physical event that can not take place, your ticket will be returned and reimbursed as soon as possible. 

Contact us via the livechat on any page of this site, via [email protected]. Exchanging tickets for online programme is not possible. Returning purchased tickets is not possible.

No, for IFFR 2021 you cannot buy tickets without making an account.

You can buy a maximum of 20 tickets per screening. For the physical programme at our festival location (Art Directions) it is necessary to reserve a time slot online. There is no restriction for online programmes.

This information will be updated before IFFR 2022.

Tickets for the IFFR Volkskrantdag 2022 will go on sale in November 2021.

The VPRO Preview- or Reviewdag will take place during IFFR 2022. The ticket sale will then start in November 2021.

It is not known yet if there will be physical box offices during IFFR 2022. You can contact us via the livechat on any page of this site.

During the pre-sale you have one hour to complete your order. You will be warned about this when placing tickets in your shopping cart. Should you not complete your order within 30 minutes, your shopping cart will be emptied automatically. When ordering online during the festival, you have fifteen minutes to complete your order. By logging into your account before you start purchasing tickets, you can speed up the process.

After purchasing tickets on this website, you will receive an email with a PDF file as an attachment for every individual screening: the e-ticket. An e-ticket guarantees entry to the corresponding physical film screening. The bar code on the e-ticket will be scanned at the door: from the PDF downloaded on your smartphone, directly from the IFFR app or from a printed e-ticket. For online programme you will also receive an e-ticket, but you will not need the bar code or the document. Access to your online programme is connected to your IFFR Account. You can start every programme you have purchased from your Agenda. Please note: Tiger Members and other badge holders do not receive e-tickets for themselves, they show their (digital) badge at the screening room.

With a Passbook/Wallet app you have all tickets and passes from different organisations in one place. You can also use this for your IFFR e-tickets. iOS (iPhone) users can simply add their IFFR-tickets to the default Wallet app on their phone. Android smartphones do not have a default Wallet/Passbook functionality on their phone. To use this, we recommend to download the PassAndroid Passbook viewer app. Please note: for online programme you do not need an e-ticket, access is connected to your IFFR Account. You can find the access through your Agenda.

The opening hours of the online help desk for IFFR 2022 will be announced shortly before the festival.

In the meantime, the chat to the right bottom corner of your screen will give you the opportunity to get in touch with us. Your message will be answered via email. 

Is your question still unanswered?

We are happy to help. Send us an e-mail via [email protected] or call us (+31) 10 890 90 90.